You have questions, we have answers!
What does the trip package price include?
This premier event, featuring your Dos Borrachos hosts Roger Creager & Kevin Fowler & Friends, includes 4 nights at the Hotel Riu Palace Baja California (Adults Only) or Hotel Riu Palace Cabo San Lucas. Enjoy All-Inclusive 24-hour service, free WiFi, an extensive culinary selection, drinks and the best relaxation and entertainment options for you to enjoy your unforgettable vacation put to your music.
Important: Guests must be 18 years or older with valid passport or if under 18, must travel with parent/legal guardian , some event, hotel and other restrictions may apply to under 18 and guardian/parent
How do I sign up for Big Cabo Fest?
CLICK HERE to select your room with single, double or triple occupancy. You will be required, at the time of sign up, to pay a non-refundable $300 per person deposit (additional convenience fees apply when paying online and do not apply to final trip balance).
Call Dickson Productions 512-295-3300 and let us know what room type and number of people in the room. Please have credit card available for $300 per person, non-refundable, deposit. Convenience fees still apply when paying by calling in with credit card information. Fees can be avoided by mailing a check. However, reservations will not be confirmed until the check is received and interested parties risk their room type of choice or the trip becoming sold out.
What documents do I need to travel to Mexico?
A valid U.S. passport is required. Dickson Productions highly recommends all guests travel with a passport that is valid 6 months beyond the end of the trip.
How do I sign up for Golf and Fishing Tournaments?
If interested please CLICK HERE and sign up, we will email you all information directly with details once available. Your are not committing at this point.
How can I better my chance to attend after the Big Cabo Fest sells out?
Big Cabo Fest sold out quickly last year. If you weren’t successful in getting a reservation to this premiere beach escape, be sure to sign up for the waitlist by CLICKING HERE ASAP to better your chances.
Are airfare and hotel shuttles included in my Big Cabo Festival hotel/event pac kage price?
Airfare/hotel shuttle transportation is not provided in your hotel/event package allowing you the freedom to arrange your own transportation using your “points”, other rewards systems and/or transportation of choice.
What is the name of the “Cabo Airport”?
Airport International Los Cabos
Where do I find information on Cabo airport/hotel shuttles? How do I book my shuttles?
Roundtrip Airport/Hotel shared ride shuttle information can be found here or under the Book Now tab if you would like to utilize Big Cabo Fest’s shuttle company of choice.
What is the standard procedure at the Cabo airport to get to my BCF Shuttle?
Upon arrival at the Cabo airport, after claiming your luggage and clearing immigration and customs, walk out the terminal building using the “Grupos” exit at your right-hand side to meet your EPIC representative under Umbrella No. 10. They will be wearing a burgundy shirt with khakis and holding up a sign with your name. They will then great you and escort you to your transfer vehicle. At this time you will also receive a voucher for your return transfer. This will have the time and date that they will be picking you up from your hotel. For any questions or assistance with your tranfer please call Khatya Perez at +52 1(624)176 6151. This will be your client contact number.
Please know the full name of the hotel which you are staying.
When will the schedule of performances and final artist lineup be available?
Prior to the festival, you will be able to view a sample event schedule so you can better plan your vacation including any additional excursion or just making sure you get quality time on the beach. Performance schedules will be updated online. Sign up for our newsletter (CLICK HERE for newsletter opt-in) for new artists updates. Your official Big Cabo Fest program will be mailed to you prior to the festival.
When is the trip balance due?
Final payments are due by 5:00pm CST on February 26, 2021. A late fee of $50.00 per person is due if paid after February 26, 2021.
How do I pay my Big Cabo Fest package trip balance?
Easy. You’ll receive an invoice from us soon after you make your deposit. To pay the balance, you can call us with your credit card information (for your security, credit card information is not kept) a 4% convenience fee will be added and does not apply to trip balance. You may also pay your balance by mailing a check made out to Dickson Productions to 2110 W. Slaughter Ln, Ste 107 #164 Austin, Texas 78748. When paying by check Convenience fees do not apply. Checks must be received in office by February 26th, 2021.
Are there Dickson Productions staff members on-site?
Dickson Productions will have on site office hours. An experienced staff (over 30 years of group travel experience) of Dickson Production representatives will be on on-site to oversee all operations and to answer any questions. At check-in and online we provide you all our contact information, onsite office location/hours and program schedule.
Should I purchase travel insurance?
DP HIGHLY ADVISES travel insurance of your choice in the case of any type of trip cancellation, interruption, or other issues. CLICK HERE for more information or consult your own provider for details. Employees of Dickson Productions are not qualified or authorized to answer or provide any details, benefits, conditions or any other travel insurance information. Please contact a qualified travel insurance provider directly.
Is there a VIP Package available for purchase?
A limited number of VIP passes will be made available on a first come, first served basis that will have additional inclusions at an additional fee. More details will be provided via email and/or Big Cabo Fest newsletter.
What are the CDC guidelines on Covid-19 testing prior to returning to the US?
Read the latest information provided by the RIU Hotel Read Here