You have questions, we have answers!
What does the trip package price include?
This premier event, featuring your Dos Borrachos hosts Roger Creager & Kevin Fowler & Friends, includes 4 nights at the Hotel Riu Palace Baja California. Cabo’s newest Adults-Only (18 years and over) hotel in Cabo San Lucas. Enjoy All-Inclusive 24-hour service, free WiFi, an extensive culinary selection, drinks and the best relaxation and entertainment options for you to enjoy your unforgettable vacation put to music.
How do I sign up for Big Cabo Fest?
CLICK HERE to select your room with double or triple occupancy. You will be required, at the time of sign up, to pay a non-refundable $300 per person deposits (additional convenience fees apply when paying online).
Call Dickson Productions 512-295-3300 and let us know what room type and number of people in the room. Please have credit card available for $300 per person, non-refundable, deposit. No online payment convenience fees apply when paying by calling in with credit card information or mailing a check.
What documents do I need to travel to Mexico?
A valid U.S. passport is required. Dickson Productions highly recommends all guests travel with a passport that is valid 6 months beyond the end of the trip.
How do I sign up for Golf and Fishing Tournaments?
If interested please CLICK HERE and sign up, we will email you all information directly with details once available. Your are not committing at this point.
What should I do if the festival sells out?
CLICK HERE and fill out waitlist and submit. Waitlist will be taken in order received and contacted if a package becomes available.
Are airfare and hotel shuttles included in my Big Cabo Festival hotel/event package price?
Airfare/hotel shuttle transportation is not provided in your hotel/event package allowing you the freedom to arrange your own transportation using your “points”, other rewards systems and/or transportation of choice. We can provide the best airfare rates/schedules available upon your request. Go to “Book Now/Get Air” link at top.
How can I book airfare with Big Cabo Fest?
If you would like information on airfares and flight availability, please CLICK HERE to fill in your information and a member of our travel staff will contact you.
What is the name of the “Cabo Airport”?
Airport International Los Cabos
Where do I find information on Cabo airport/hotel shuttles? How do I book my shuttles?
Roundtrip Airport/Hotel shared ride shuttles are $45 per person when utilizing Amstar, Big Cabo Fest’s shuttle company of choice.
What is the standard procedure at the Cabo airport to get to my Amstar Shuttle?
Upon arrival at the Cabo airport, after claiming your luggage and clearing immigrations and customs, walk out the terminal building to meet your Amstar representative (wearing a signature blue-flowered shirt), who will greet you outside the terminal building and escort you to your transfer vehicle. To confirm your return transfer and for any other assistance, look for your Amstar representative in your hotel during the day. You can also confirm your return transfer by calling the Amstar office at +52 998 881 9500 at least 24 hours prior to your schedule departure.
For after-hour emergencies, you can reach the Amstar Customer Service team by calling +52 998 881 9500 or contact our 24-Hour Traveler Assistance Center.
When will the schedule of performances and final artist lineup be available?
Prior to the festival, you will be able to view a sample event schedule so you can better plan your vacation including any additional excursion or just making sure you get quality time on the beach. Performance schedules will be updated online. Sign up for our newsletter (CLICK HERE for newsletter opt in) for new artists updates.
When is the trip balance due?
Final payments are due by 5:00pm CST on March 19, 2019. Late fee of $50.00 per person is due if paid after March 19, 2019.
How do I pay my Big Cabo Fest package trip balance?
Easy. You’ll receive an invoice from us soon after you make your deposit. To pay the balance, you can call us with your credit card information. (for your security credit card information is not kept). OR you can CLICK HERE to pay balance online (convenience fees will apply).
Are there Dickson Productions staff members on-site?
Dickson Productions will have on site office hours. An experienced staff of Dickson Production representatives will be on on-site to oversee all operations and to answer any questions. At check-in and online we provide you all our contact information, onsite office location/hours and program schedule.
Should I purchase travel insurance?
DP highly advises travel insurance of your choice in the case of any type of trip cancellation, interruption, or other issues. CLICK HERE for more information or consult your own provider for details. Employees of Dickson Productions are not qualified or authorized to answer or provide any details, benefits, conditions or any other travel insurance information. Please contact a qualified travel insurance provider directly.
Is there a VIP Package available for purchase?
A limited number of VIP passes will be made available that will have additional inclusions at an additional fee. More details will be provided via email and/or Big Cabo Fest newsletter.