You have questions, we have answers!
What does the trip package price include?
This premier event, featuring your Dos Borrachos hosts Roger Creager & Kevin Fowler & Friends, includes 4 nights at the Hotel Riu Palace Baja California (Adults Only) or Hotel Riu Palace Cabo San Lucas. Enjoy All-Inclusive 24-hour service, free WiFi, an extensive culinary selection, drinks and the best relaxation and entertainment options for you to enjoy your unforgettable vacation put to your music.
Important: Hotel Riu Palace Baja California Guests must be 18 years or older with valid passport to be on the property. If under 18 (and staying at Cabo San Lucas property), must travel with parent/legal guardian, some event, hotel and other restrictions may apply to under 18 and guardian/parent
**Some restaurants and hotel access may be restricted based on hotel policy.
How do I sign up for Big Cabo Fest?
Click on the BOOK NOW button the home page and follow the instructions to select your room with single, double or triple occupancy. You will be required, at the time of sign up, to pay a NON-REFUNDABLE $300 per person deposit (additional convenience fees apply when paying online and do not apply to final trip balance).
What documents do I need to travel to Mexico?
A valid U.S. passport is required. Dickson Productions highly recommends all guests travel with a passport that is valid 6 months beyond the end of the trip. Document requirements may change at any time.
How can I find out more information about the hotels utilized for Big Cabo Fest?
We highly encourage you and all friends to check out these amazing luxury hotels online. Riu hotels are known for their luxury properties and service worldwide.
How can I better my chance to attend after the Big Cabo Fest sells out?
Big Cabo Fest sold out the last 4 years. If you weren’t successful in getting a reservation to this premiere beach escape, be sure to sign up for the waitlist ASAP by CLICKING HERE to better your chances.
Are airfare and hotel shuttles included in my Big Cabo Festival hotel/event package price?
Airfare/hotel shuttle transportation is not provided in your hotel/event package allowing you the freedom to arrange your own transportation using your “points”, other rewards systems and/or transportation of choice.
What is the name of the “Cabo Airport”?
Airport International Los Cabos (SJD)
Where do I find information on Cabo airport/hotel shuttles? How do I book my shuttles?
Big Cabo Fest partners with EPIC for shuttle services. A link will be posted when services are available for booking.
What is the standard procedure at the Cabo airport to get to my BCF Shuttle?
Upon arrival at the Cabo airport, after claiming your luggage and clearing immigration and customs, walk out the terminal building using the “Grupos” exit to meet your EPIC representative under Umbrella No. 10. They will be wearing a burgundy shirt with khakis and holding up a sign with Big Cabo Fest logo. They will then greet you and escort you to your transfer vehicle. For any questions or assistance with your transfer please call Khatya Perez at +52 1(624)176 6151 or firstname.lastname@example.org. This will be your client contact number.
PLEASE NOTE: You will need to meet with an EPIC representative on your hotel grounds at least 48 hours prior to departure to confirm your pre-reserved shuttle. Have your flight itinerary available.
Please know the full name of the hotel which you are staying so you can inform the driver or agent when asked.
When will the schedule of performances and final artist lineup be available?
Prior to the festival, you will be able to view a sample event schedule so you can better plan your vacation including any additional excursion or just making sure you get quality time on the beach. Performance schedules will be updated online. Sign up for our newsletter (CLICK HERE for newsletter opt-in) for new artists updates.
When is the trip balance due?
Final payments are due by 5:00pm CST on February 23, 2024. A late fee of $50.00 per person is due if paid after this deadline.
How do I pay my Big Cabo Fest package trip balance?
You’ll receive an invoice from Dickson Production soon after you pay your deposit. Follow the directions provided with your emailed invoice. Contact email@example.com with any questions. PLEASE NOTE: You will receive an invoice per person in the room. Please check that you have one for each person by checking the guest name in the upper left hand corner of your invoice.
There is a 4% fee added to all credit card payments. This fee collected does not apply to your final trip balance.
You may send a check, cashier’s check , or money order for the final payment to avoid the credit card fee. Checks must be received on or before the final payment date or room is subject to cancellation.
Are there Dickson Productions staff members on-site?
Dickson Productions will have on site hospitality desk hours. An experienced staff (over 30 years of group travel experience) of Dickson Productions representatives will be on-site to oversee all operations and to answer any questions. At check-in and online we provide you all our contact information, on-site office location/hours and program schedule.
Should I purchase travel insurance?
DP HIGHLY ADVISES travel insurance of your choice in the case of any type of trip cancellation, interruption, or other issues. CLICK HERE for more information or consult your own provider for details. Employees of Dickson Productions are not qualified or authorized to answer or provide any details, benefits, conditions or any other travel insurance information. Please contact a qualified travel insurance provider directly.
Is there a VIP Package available for purchase?
A limited number of VIP passes will be made available on a first come, first served basis that will have additional inclusions at an additional fee. More details will be provided via email, Big Cabo Fest newsletter, or social media. VIP packages typically go on sale in March.